FAQ
General Questions
The item I wanted is now out of stock, what can I do?
We try to restock weekly! Check back frequently to see if your size has been added.
I am unsure what size to choose?
All of our shirts are unisex fit, we suggest staying to true to size or sizing up one for an oversized fit.
How can I find out about upcoming promotions?
We post all of our sales in our facebook group, make sure to join there and have your notifications on!
Orders
Can I change or cancel my order?
You have 2 business days once your order has been placed to change or cancel the order. After the 2 business days the order will be shipped as purchased.
How do I use promo code?
Add the promo code at checkout!
I have placed an order and didn't receive confirmation email?
Please email me @ simpledesigns1212@gmail.com and I will personally check into this.
Returns
Can I return a sale item?
WE DO NOT ACCEPT RETURNS
How do I return an item?
WE DO NOT ACCEPT RETURNS
Do you accept refunds?
WE DO NOT ACCEPT RETURNS OR REFUNDS.
Shipping
Can I track my parcel online?
Once your order has been shipped you will receive a tracking number to your email for you to be able to track your package all the way until delivery.
How long does delivery take?
Delivery typically takes 3-5 business days through USPS. If you need something shipped sooner please email me @ simpledesigns1212@gmail.com so we can make sure to have your goodies to you ASAP.